TN255GIS - How to solve the license error “Check: License unsuccessful. Invalid License(12): Date verification failed”

TN255GIS - How to solve the license error “Check: License unsuccessful. Invalid License(12): Date verification failed”

The following Tech Note explains two ways to solve the license error “Check: License unsuccessful. Invalid License(12): Date verification failed" in case of using a version prior to GISIZE 2021 SP1 P03 included.
 
When we use the non-universal date format, that is, with hyphens "-" it causes problems with the GISIZE license. This format is not supported in the versions before GISIZE 2021 SP1 P03.  Even if the licensing process has been carried out correctly, In the "License Status" the message appears “Invalid License(12): Date verification failed”:



If you try to open the GISIZE Runtime Preview, you will get the message "GISIZE – Unregistered …":


and in the logger, it will show the following warning messages:


There are two options to solve this license issue and they are explained below.

Option 1: Apply the following workaround

1- Unassign license from client machine.


2- Download the folder License.zip from Attachments.

3- Unzip the folder.

4- Copy the file "Uninstall.bat" to the folder "C:\Program Files (x86)\GISIZE\License".


5- Run the "Uninstall.bat" as Administrator, with this you'll uninstall the old license service.


6- Copy the rest of the files of the zip folder to "C:\Program Files (x86)\GISIZE\License" and override the files.

If you have problems overriding the files, please make sure the GISIZE_LicenseRestClient service is stopped.


7- Run the "Install.bat" file as Administrator, with this you'll install the new license service.
 

8- Open windows services and start the "GISIZE_LicenseRestClient".


9- Now you can use the License Utility. Assign the license and check the License Status.



Option 2: Update to the latest version of GISIZE.

1- Download the latest version of GISIZE from https://www.gisize.com/download-zone/  
To access the download area, you need to register.

2- Apply the the TN244GIS - Updating GISize GeoSpatial Module version (see Attachments) for a correct update.


Important note: this Tech Note is delivered “as is”, that means, it is delivered as a product complementary document, but not included inside Tech Support scope. Therefore, any malfunction derived from the content of this Tech Note is not Wonderware Iberia’s responsibility.




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